You can log into your BIGWentertainment.com.au account as soon as you arrive on the website by clicking on the LOG IN link on the top tool bar. You can also choose to log into your account when you have selected your products to purchase and click on the PAY NOW button.
You can only update or change details in your account when you are logged into your account. Click on My Account link on left hand side of the top tool bar. Select the options shown on the left hand side of the page appropriate to your needs.
If you want to change your delivery address after you have just placed an order, we suggest that you contact us as your order may have already been despatched.
You can only access this information once logged in. Select the Purchase History option shown on the left hand side of the page.
Accessing your most wanted, artist and genre watch lists
You can only access this information once logged in. Select appropriate option shown on the left hand side of the page.
Terms and Conditions - Returns and Exchanges
If you want to return a product to us because it is faulty or damaged, you can do so through Australia Post. Please contact our customer service consultants by emailing info@bigwentertainment.com.au or by calling +61 3 9412 3585 if you wish to do so.
 |
|
 |
